Cookie Policy

Cookies

Cookies are small data files, applied by the majority of websites, which transfer text-only information to the hard drive of your computer. They relate to a specific site and can be used to enhance that site’s functionality and your interaction with it; they may also be used for usage tracking, research, targeting etc.

We use the following cookies on our Website:

  1. Google Analytics cookies to collect standard Internet log information and details of visitor behaviour patterns to enable us to maintain and develop our Website. The data gathered is anonymous and does not identify individual users.
  2. Analyse behaviour so that we can deliver relevant online advertisements about RIASA to you at a later date
  3. Remember certain settings in between visits
  4. Allow you to share pages with social networks

Below is a list of the all the cookies we have set and our reasons for doing so:

Behavioural marketing (remarketing or retargeting)

We use Google Analytics and Facebook Pixels to gather data to help us in optimising our website for the best possible user experience. In addition, these technologies help us to create relevant and targeting advertisements towards our website visitors.

Through our use of Google Analytics, we are able to track user interactions with our website. For example, we gather and measure metrics such as our most popular pages, how long users stay on our site and when users tend to leave our site. This helps us when working to provide the best user experience possible and identify any issues we may be having with the website. In addition, Google Analytics also collect Cookies, Advertising Identifiers and IP Addresses.

Users of our site can often opt-out of cookies by addressing their browsers settings, you can learn more about this process here.  If you’d like to opt-out of Google Analytics across all sites that you visit, you can install the Google Analytics Opt-Out Browser Add-On. You can also find Google’s Privacy Policy here.

A Facebook Tracking Pixel is a piece of code installed throughout our website that tracks users interactions with our site that have arrived from Facebook. With your permission, we utilise the Facebook Tracking Pixel to track the actions of website users after they have arrived on our website through clicking a link on a Facebook advertisement. We are then able to observe the effectiveness of our Facebook advertising campaigns so we can continually strive to provide relevant advertisements to individuals who benefit from our messages.

Whilst the data remains completely anonymous to us, Facebook may be able to connect the data with your personal account. You can learn more about Facebook Ads, their use of your data and revoke your permissions here.

Agreeing to use of cookies

If your browser settings are such that you allow cookies to be set, we take this and your continued use of our website to mean that you consent to us using cookies on our website.

Updating your settings

You may control the cookies used by websites by modifying the settings in your browser – view the help menu to change your cookie preferences.

To access the Google Analytics opt-out browser, please visit https://tools.google.com/dlpage/gaoptout. By choosing this option, you will block Google Analytics across all websites. For more detailed information about cookies and how they can be managed and deleted please visit www.allaboutcookies.org.

Security of information

Unfortunately, the transmission of information via the Internet is not completely secure. Although we use measures to protect your personal data, we cannot guarantee the security of your data transmitted to our Website and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features which are appropriate to the type of personal data you have provided to try to prevent unauthorised access or inadvertent disclosure.

External websites

Our Website may, from time to time, contain links to external websites (for example links to our Facebook or Twitter page).  If you follow a link to any external websites, please note that these websites have their own privacy policies and website terms and we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any information to any external websites.

Contact forms

If you encounter any contact or opt-in forms on our website wherein you are offered the opportunity to input personal details such as your full name, email address, phone number, hometown etc., then these are administered by a third-party plugin named Thrive Architect by Thrive Themes. You can view Thrive Themes’ privacy policy here.

Whilst you would input your details in a contact form built by the Thrive Architect plug-in, the data that you submit will be stored in our email autoresponder and CRM system, Active Campaign. ActiveCampaign, LLC (“ActiveCampaign”) provides a marketing platform that allows clients to reach their customers, to understand how their customers interact with those communications and other content, and to customize marketing based on their customers’ interests. You can read Active Campaign’s Privacy Policy here.

Changes to this privacy policy

Any changes we may make to our privacy policy will be posted on this page. Continued use of our Website will signify that you agree to any such changes.

“Opting-out”, changing your contact information or contacting us

If you have any questions, concerns, comments or requests regarding this privacy policy, would like to opt-out from receiving marketing communications from us, update any details or information we hold about you or access to the information we hold about you, please contact us.